Customer satisfaction in terms of quality, cost and delivery performance is very important to us; therefore, we take quality assurance seriously. We have undertaken the rigorous task of becoming accredited for ISO 9001, ISO 17025, NADCAP nonmetallic and materials testing standards. We ensure that employees are properly trained and proficiency tested periodically, our measuring equipment is calibrated periodically as required by the standards and equipment capabilities are upgraded as technologies improve. Also, we use a formalized internal tracking system to manage customer materials once they enter our facility until they leave.
Touchstone is committed to providing its customers with quality, reliable test results. That is why we have undertaken the rigorous steps needed to meet and secure the most stringent of test lab accreditations including ISO/IEC 17025, NADCAP 7101 (Materials Test Lab) and NADCAP 7122-I (Non-Metallics Materials Testing).