Customer satisfaction in terms of quality, cost, delivery performance is very important to us. We take quality assurance seriously. We have undertaken the rigorous task of becoming accredited for ISO 9001, ISO 17025, NADCAP nonmetallic and materials testing standards. We ensure that employees are properly trained, proficiency tested periodically, calibrating our measuring equipment periodically as demanded by the standards, as well as renewing equipment capabilities as technologies improve. We use our internal tracking systems to track the materials once they enter our facility until it leaves.